FAQ
Answers to frequently asked questions.
Palm oil is considered vegan (as per the Vegan Society Vegan Standards), we do not take into account palm oil when determining the vegan status of a product...
Thu, 14 Oct, 2021 at 12:45 AM
The vegan status of a product is based on the product and not the whole parent company. This means that a product can be vegan but the parent company may st...
Thu, 14 Oct, 2021 at 12:49 AM
At present, our app will scan products available for sale in Australia and New Zealand. We will be expanding the app in the future to include products sold ...
Thu, 14 Oct, 2021 at 12:52 AM
We carefully research all of the information in our app database to ensure accuracy. Please note that manufacturers can change product ingredients and resta...
Thu, 14 Oct, 2021 at 12:53 AM
If a product that is scanned shows no results, please try manually searching for the product, as we may not have barcode numbers for every product in the da...
Thu, 14 Oct, 2021 at 12:55 AM
When you first installed the app, you should have been prompted to allow the app access to your camera. The barcode scanning function uses the device camera...
Thu, 14 Oct, 2021 at 12:58 AM
We assess the vegan status of a product based on our vegan standards, which align with the vegan standards of most major vegan certifying organisations arou...
Thu, 14 Oct, 2021 at 1:03 AM
Biodynamic farming is an alternative form of farming practice that was developed by an Austrian Philosopher, Dr Rudolf Steiner, in 1924. Biodynamics takes t...
Sun, 12 Dec, 2021 at 11:59 PM
Is palm oil vegan? Yes as palm oil is a plant derived ingredient and no animal ingredients are used in the processing of palm oil. That is the simple answe...
Sat, 16 Oct, 2021 at 11:55 AM
in this article, we look at some hard facts on palm oil production in Indonesia and whether sustainable palm oil production practices is having a positive i...
Sat, 16 Oct, 2021 at 12:06 PM